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Online Services

Click here to watch an introductory video about eConsult.

Notice: COVID-19: Our surgery plans and how this will affect you (30/3/2020)

Helplines for patients during the Coronavirus crisis

If you have symptoms of FEVER or COUGH it is likely that you have Coronavirus.

You DO NOT need to see or speak to a GP or Nurse to confirm this diagnosis.

Patients are advised to self isolate at home for 7 days, and family members for 14 days. Please visit for more advice on self-isolation for patients with suspected Coronavirus.

You are likely to get better with self management but, if you feel worse or do not get better then you should visit NHS 111 online or phone 111.


DO NOT come to the practice if you have any symptoms of Coronavirus.

If it is deemed necessary that you see a doctor, you may be asked to attend the Friarsgate Surgery at Badger Farm in Winchester. From the 14th April this will serve as the local hub where patients requiring a medical assessment, and with symptoms of Coronavirus, will be seen. Doctors from Stockbridge and other local surgeries will be working there.

Details will be given to you at the time of booking. The surgery can be found at:

Badger Farm Surgery
Badger Farm Road
Badger Farm
SO22 4QB

Please take note of the following advice when attending an appointment.

  • Ensure you are appropriately dressed so the GP can examine you.
  • Use the toilet before you leave home and wash your hands for at least 20 seconds.
  • Do not travel by public transport or taxi; come alone or with a maximum of 1 carer. Please remain in your car until you are called on your mobile when the GP is ready to see you.
  • When you enter the waiting area, you will be given a Face mask to put on and you must use the hand gel provided. The receptionist will then direct you to the consultation room.
  • The GP will be wearing protective clothing, including a face mask.
  • After your appt, remove your mask at the exit and put in the bin. Clean your hands with hand gel, then leave immediately and return directly home.

General practice transparency notice for GPES data for pandemic planning and research (COVID-19)

Information for patients explaining how your data is being processed to support vital coronavirus (COVID-19) planning and research.

This practice is supporting vital coronavirus (COVID-19) planning and research by sharing your data with NHS Digital. This transparency notice supplements our main practice privacy notice.

Please visit


Would you like to help to participate in trying to develop a vaccine for COVID-19 by being a volunteer?

Southampton University are currently looking to recruit volunteers with an SO20 postcode who are in good health and aged between 18-55 and have not already had coronavirus.

Follow this link for more information COVID CLINICAL TRIAL


The most up to date information which the practice has regarding this category of patient can be found at

Please do not telephone the practice at this point as we have no additional information until NHS Digital runs its second audit.

COVID19 is unlikely to cause a serious illness in children, but please remember children can still become seriously unwell from other causes that are always around. Please do not let concerns over COVID19 stop you from contacting medical services. If you are not sure if your child needs to be seen please go to for advice or contact 111 or your GP. For information about crying babies go to If your child is severely unwell call 999 or go to ED.

Click here for 5 ways to protect you and your community

Click here for further information and advice about self-isolation

Click here for further information and advice about guidance on social distancing for older people and vulnerable adults

Click here for further NHS advice about isolation

Click here for information about protecting the extremely vulnerable

Click here for a video to help children to understand about the Coronavirus

Online appointments

Because of COVID19:

  • All of our GP appointments are now being held as telephone or online video consultations
  • We have suspended online access to our appointments

Some nursing appointments will continue to be offered face to face:

  • For immunisations and injections
  • For dressings and wound checks
  • For phlebotomy

*New Update* - Medication supplies for dispensing patients

Thank you to you all for your continued support to the Surgery and Dispensary at this time.

Many people may have concerns about getting ongoing supplies of your medication if you are now self-isolating or are in a vulnerable group.

The government guidance continues to recommend we supply one month of medication to prevent adverse changes in the supply chain of pharmaceuticals.

There is a number of options to maintain supplies when ordering your medication:

Firstly, please order your medication in the usual way and contact the practice to pay, if you are normally charged for your medication.

Please ask a low-risk friend or relative to collect on your behalf.

We can deliver medications to the following local village stores for collection:

  • Broughton Surgery
  • King’s Somborne - Cross Stores
  • Over Wallop – The Wallop Village Shop
  • Chilbolton Stores
  • Nether Wallop – The Trout
  • West Tytherley - Village Shop
  • Lockerley - Green Stores

We are currently also increasing our capacity to undertake home deliveries.

If you normally collect your medication from the surgery and you would like to arrange for your medication to be delivered to your home please phone or text the following number: 

07517 950459

Please give your name, your date of birth and your address as a recorded message or text message.
Your medication will be delivered as soon as possible. 

If you normally collect your medication from a pharmacy, please contact them directly to arrange delivery. 

If you would like to change the destination on your prescription or the way in which you obtain your medication then please advise us when ordering:

  • If you order online, please indicate your preferred destination or specify home delivery.
  • If your order using a paper repeat slip, please indicate at the bottom of the slip where you would like your medication sent. 

Online Services

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at

How to sign-up

To access these services, if you are an existing patient of Stockbridge or Broughton Surgeries, you simply have to complete an application form and present this with 2 forms of Identification to our Receptionists.

Application for On-Line Access

If you are a new patient, the form will be contained in the New Patient joining pack. However, you need to be registered for 3 months before we can activate the service.

If you have any questions, please contact either Broughton Reception (01794 301210) or Stockbridge Reception (01264 810524).

Due to a nationwide shortage in supply, we are currently unable to fill prescriptions for Paracetamol and Ibuprofen. We will keep you up to date with the situation.

Medication Requests

When ordering your medication please request only ONE MONTHS supply at a time. Due to the current circumstances, we are unable to fulfil more than this. Thank you.

Repeat PrescriptionsManage your Repeat Prescriptions
Patient SurveyTake our patient survey
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments

Have Your Say

Healthier Together

Improving the health of children and young people in Dorset, Hampshire and the I.O.W. 
For more information visit:

Convenience - Our On Line Facilities

As well as being able to see when we are open at the click of a mouse we’ve made it easier for you to do a number of things.

Check out the buttons above to order a repeat prescription or to cancel or request your appointment online.
To gain access to our online booking system you will need to visit the surgery for a new users pack and to provide 2 forms of identification.

Dementia Friendly

(Site updated 01/06/2020)

Contact Details

Stockbridge Surgery

Contact Telephone

01264 810524

Broughton Surgery

Contact Telephone

01794 301210
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